Privacy Policy


This privacy notice tells you about the information we collect from you and how we use it. By collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.

Who are we?

Our company name is Carters Contract Flooring UK Ltd. and our Company Registration Number is 400249

You can contact us at or by telephone on 01372 363100. If you have concerns about how your data is used, please email us at

What personal data do we collect?

When you use Carters services, whether through this website or through purchasing, we may collect personal identification information such as your name, postal address and email address. We do this in order to provide services to the right person at the right address. We collect this data in order to respond to queries, promote our products and services and to engage in a business relationship. Your information is not used for any other purpose and you can unsubscribe at any time or email us at

How do we use the collected data?

We use cookies (Google Analytics) to collect information about how visitors use our website. It provides us with information such as the number of visitors to the website, the browsers used, the pages viewed and for what length of time. This information is anonymous and cannot be used to identify personal information. We make no attempts to use this data in any way to identify specific users or to discover any personally identifiable information about our users. Cookies are used to enhance the user experience but can be turned off using an add-on for your web browser.

What do we do with your information?

Your data is stored in our in-house server on a password encrypted database. We do not currently store any of your details outside of your name, email address and postal address.

Links to other websites

The Carters website may occasionally contain links to other websites. We are not responsible for the privacy practices or the content of these or other third party websites. Customers and visitors must check the policy statement of these other websites to understand their policies and their use of cookies.

Your rights over your information

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate.

You have the right to fully withdraw your consent to us processing your data by asking us to permanently delete your data.

To submit a request by email please contact us at

Want to find out more about what we do?